Privacy Policy
Last updated: March 5, 2026
Who we are
This privacy policy describes how By Brooke Interiors (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website:
or otherwise interact with us online. We are based in Colorado, United States.
Information we collect
We collect information that you voluntarily provide to us, including when you submit our client inquiry form or sign up for our newsletter.
This may include:
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Contact details: name, email address, phone number.
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Project information: project address, type of project, budget, timeline, and any other details you choose to share about your project.
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Communication content: messages or additional information you send us through forms or email.
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Newsletter information: email address and any related subscription preferences.
We may also collect limited technical information that your browser or device sends when you visit our site (such as IP address, browser type, and pages visited), including information collected automatically through our website platform provider, Wix, if enabled by their default settings.
How we use your information
We use the information we collect for purposes such as:
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Responding to your inquiries and communicating with you about potential or ongoing projects.
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Evaluating whether your project is a good fit for our services.
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Managing our client intake and project management workflows.
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Sending you marketing or newsletter emails if you have signed up or otherwise opted in.
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Operating, maintaining, and improving our website and services.
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Complying with legal obligations and protecting our rights.
We do not sell your personal information.
Email marketing and third‑party services
We use third‑party service providers to help us manage communications and client inquiries:
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Email marketing: We use Mailchimp to collect and manage newsletter sign‑ups and to send email campaigns. When you subscribe, your email address and related data will be stored and processed by this provider in accordance with their own privacy practices.
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Client relationship and project management: We use Dubsado to collect, organize, and manage client inquiry form submissions and project information. We may send email through Dubsado and invite you to use the associated Client Portal throughout your time working with us.
These providers process your information on our behalf so we can provide our services, manage leads, and communicate with you more effectively. We do not authorize them to use your information for their own independent purposes.
Cookies and tracking technologies
Our website is built on Wix, which may use cookies and similar technologies that are necessary for the site to function properly or to provide basic features such as security and page performance.
We do not currently use separate advertising, retargeting, or analytics tools such as Google Ads, Facebook Pixel, or Google Analytics beyond what may be provided automatically by Wix’s standard website tools.
You can usually configure your browser to refuse cookies or alert you when cookies are being used. Please note that some parts of the site may not function properly without certain cookies.
Data retention
We keep your information only for as long as necessary to fulfill the purposes described in this policy, including:
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Inquiry and project information: For as long as needed to evaluate, carry out, and document our work with you and to maintain appropriate business records.
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Newsletter information: Until you unsubscribe or we decide to stop sending newsletters, plus a reasonable period to maintain records of your preferences.
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Legal and business requirements: Longer where needed to comply with legal, tax, or accounting obligations, or to resolve disputes.
When information is no longer needed, we will delete it or de‑identify it where reasonably possible.
Your choices and rights
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
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Access the personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of your information, subject to legal and business requirements.
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Object to, withdraw consent, or restrict certain types of processing.
You can exercise some of these rights directly by:
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Unsubscribing from marketing emails using the “unsubscribe” link at the bottom of our messages.
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Contacting us using the details in the “How to contact us” section below.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we make material changes, we will update the “Last updated” date at the top of this page and may provide additional notice as required.
How to contact us
If you have any questions about this privacy policy or our privacy practices, or if you would like to make a request regarding your personal information, you can contact us at:
By Brooke Interiors
Email: info@bybrookellc.com
Address: PO Box 9371 Denver, CO 80209